Banking That Puts People First

This customer journey film for Five Star Credit Union follows a small business owner who discovered how modern banking technology could still feel personal. What began as a search for weekend convenience became a relationship built on trust, accessibility, and genuine connection.

Blending Technology with Human Touch

Round 7 Productions partnered with Five Star Credit Union to tell a story that brings digital transformation to life. Through real experiences with Interactive Teller Machines (ITMs), the film shows how members are empowered to manage their finances efficiently while still receiving the warmth and familiarity of face-to-face service. It’s customer journey video production that connects innovation with heart.

Real Convenience, Real Relationships

By highlighting both the member and the team, the video shows how Five Star Credit Union’s modern systems have enhanced service, productivity, and member satisfaction — proving that technology can strengthen relationships, not replace them.