Frequently Asked Questions

We specialize in high-value, story-driven video production for today’s business needs. From brand films and customer testimonials to commercials and social media ads, we help companies tell their stories with clarity, creativity, and purpose.

We’re based in Charlotte, North Carolina, and we travel nationwide for productions.

We’ve partnered with companies across various sectors, including corporate, tech, manufacturing, healthcare, non-profits, IT, education, and more. Our work ranges from full-scale marketing campaigns to internal communications and training videos.

We follow our proven 7-step process:

1. Discovery – Understand your goals and audience.

2. Proposal – Present creative concepts and pricing.

3. Kick-Off – Align on direction and schedule.

4. Pre-Production – Plan logistics, scripting, and scheduling.

5. Production – Capture all footage on set.

6. Post-Production – Edit, color, sound, and finalize.

7. Review & Delivery – You approve and receive your final files.

Most projects take 8–12 weeks from Discovery to Delivery, depending on scope and revisions. We can accommodate speedy turnarounds as needed, but larger projects will have an extended timeline.

Absolutely. We handle concept development, scripting, and creative strategy to ensure your video aligns perfectly with your brand message.

We quote each project based on scope, deliverables, and complexity. Our team operates on a day-rate structure for production and a per-project model for pre and post-production. You can find more information about our pricing here.

Yes. We typically require a 50% deposit to secure production dates and pre-production, then 25% a week before the first filming date, and the final balance due upon project completion.

Yes — many of our clients partner with us on a retainer basis for consistent content production throughout the year.

Yes, we travel across the U.S. and handle all logistics for out-of-state productions.

A typical crew includes a producer, director, cinematographer, and audio technician. Additional crew or specialists are added as needed. Sometimes these roles are filled by the same person depending on the project budget and complexity.

Definitely. We often feature real employees or clients for authenticity — we’ll provide coaching and make sure everyone feels comfortable on set. We will also collect releases from on camera appearances so the content can be used for years to come.

Most projects include two rounds of revisions to ensure the final product meets your expectations.

You’ll receive high-resolution, ready-to-use video files optimized for your intended platforms (web, social, broadcast, etc.). At the conclusion of the project, you’ll also receive all the RAW footage on a hard drive for your safe keeping. We retain RAW files for 90 days after final approval.

Once your project is booked, we’ll schedule a kick-off call with your dedicated producer to review creative direction, logistics, and next steps.

Simple — click “Start Your Project” and we’ll schedule a short Discovery Call to understand your goals and outline next steps.